Support

Offering

Startup

Pro

Enterprise

Documentation
Status page
Community Forum
Email support Account and billing only
Response time 72-hours 24-hours
Coding guidance
Phone Assistance*
Remote Web Assistance*
Support hours** Mon-Fri, 9am–5pm GMT Mon-Fri, 9am–5pm GMT

* Subject to scheduling availability. No direct phone number.

** Excluding weekends and public holidays.

Fair Usage Policy applies to all support offerings.

Our support team is based in the United Kingdom; hence all times are in GMT.

Public holidays are defined as all bank holidays in England, see Holiday Calendar


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