|Email support||Account and billing only|
|Remote Web Assistance*|
|Support hours**||Mon-Fri, 9am–5pm GMT||Mon-Fri, 9am–5pm GMT|
* Subject to scheduling availability. No direct phone number.
** Excluding weekends and public holidays.
Fair Usage Policy applies to all support offerings.
Our support team is based in the United Kingdom; hence all times are in GMT.
Public holidays are defined as all bank holidays in England, see Holiday Calendar